Our boutique studio is located in the sought after Nightingale triangle, on Blandfield Road, SW12 8BQ. The full address will be sent to you ahead of your appointment.

It is easily accessible by tube, train and bus and includes a short walk from each of the following stations:

• 10 minutes from Clapham South tube station (Zone 2)

• 10 minutes from Balham tube and Overground station (Zone 3)

• 15 minutes from Wandsworth Common railway station (Zone 3)

Yes, there is roadside parking available, however, please note there are parking restrictions on weekdays between 10:30am and 11:30am. There are no parking restrictions at weekends.

All bookings are managed through an online booking platform (Fresha).

For appointments at the Be Treated Studio, we kindly ask that new clients make their initial appointments online via this link. Thereafter, future bookings can be made via WhatsApp, email, phone, online or in person.

For existing clients wishing to book an appointment in the comfort of their own home, please get in touch via WhatsApp, email or simply fill out our online form here and we will endeavour to respond as soon as possible.

Please note, appointments cannot be secured via Instagram direct messages.

Please get in touch if you have any further questions about your booking.

Be Treated does not take payment until the day of the booked appointment, unless doing so in line with our cancellation policy. See more info here.

When making payment on the day, we accept cash, bank transfer or payment via our SumUp terminal. We accept all major debit and credit cards, including AMEX.

Yes, absolutely. We offer a block of 10 60-minute massages for £550 to save £100.

Please note this package is only valid for treatments at our Boutique Balham Studio and they come with a 12-month expiry date from the date of purchase.

To redeem, please email info@betreated.co.uk.

Yes, men are welcome in the Be Treated studio, but please be aware that we operate a zero-tolerance policy for solicitations of any kind. Jokes, innuendo, and inappropriate requests are taken seriously and will result in the swift termination of the session. Please respect massage. See here for more information.

Home visits are limited to a catchment area in and around south west London. Example locations include: Brixton, Clapham, Balham, Tooting, Wandsworth, Streatham, Battersea, Chelsea, Fulham, Dulwich, Wimbledon and Richmond.

Private parking or roadside parking must be available within a 5-minute walking distance and where applicable, parking fees will be charged to the client.

Yes, all equipment including towels are provided for a home visit.

Maddy is fully certified and insured. She is also a member of the Federation of Holistic Therapists. See more here.

It depends on where you are on your pregnancy journey. Maddy is unable to treat any pregnant lady who is in their first trimester (up to 12 weeks).

Once the second and third trimesters are reached, Maddy is qualified and insured to give specialist Pregnancy and Postnatal massage treatments.

These treatments are highly recommended to aid the inevitable aches and pains of carrying a baby. The massage techniques are the same, but we will use positions such as chair massage, semi-reclined bed position and side-lying, supported by cushions to ensure maximum comfort.

It is recommended that you consult your doctor or healthcare professional before booking your first Prenatal or Postnatal Massage.

Please note, Be Treated must be informed of any pregnancies to the best of the clients knowledge at the time of booking.

Be Treated will not be held liable for any consequences in connection with a client not disclosing pregnancy to us prior to the booked appointment. See more in our Ts & Cs here.

Be Treated uses specialised Songbird Natural massage wax and Liquiwax as they provide a lot more control and grip over conventional oils. These are perfect for deep, controlled & slow techniques that Maddy performs. Unscented and vegan options are also available.

Yes, absolutely. E-gift cards are available at Be Treated.

To purchase, please email info@betreated.co.uk.

Yes, we do. The following cancellation terms apply to all clients: 

Cancel for free up to 48 hours ahead, otherwise you will be charged 50% of the service price for late cancellation or 100% for not showing up.

Failure to comply with our policies will result in no future booking with Be Treated until payment is made. We ask that you respect our cancellation policy as a small business and only book an appointment if you are happy with these terms. 

Click here to view our Ts & Cs.

Refer a friend to Be Treated and you will both receive 10% off your next treatment. To redeem, simply email info@betreated.co.uk quoting the name of your contact & then you'll both receive a unique discount code to use at checkout when you book online.

Pick up one of our loyalty cards in the studio and start collecting your stamps! After four treatments* you will be entitled to receive 20% off your fifth treatment.

*All four treatments are required to be the same duration.

The key difference is that deep tissue is often administered as a full body treatment rather than focusing on a specific part of the body. Sports massage has a targeted approach that focuses on the areas of the body that are healing from injury or need relief. They both involve manipulating the fascial network and soft tissues (connective tissues, muscles, tendons & ligaments) at a profound level to improve musculoskeletal pain and stiffness, whilst restoring flexibility and muscular balance.

Maddy’s qualifications, registration & membership of the FHT means that your treatments could be covered by your Membership Health Cash Plan. Therefore, you could claim back the full cost of your treatment. For example, the FHT and all of Be Treated’s services are included on the approved practitioner’s list for Health Shield.

Health Insurance companies such as BUPA consider massage therapy, acupuncture and other therapies to be “complementary therapies”. Therefore, sadly most health insurers do not cover our massage treatments.

If you still have a question that hasn't been answered, please get in touch here.